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ARE YOUR REVIEWS HELPING OR HURTING YOUR BUSINESS?

Review Growth That Builds Trust and Wins Jobs

We automate your review request process, respond to Google and Facebook reviews professionally, and flag negative replies or low-star reviews for private follow-up — protecting your reputation without filtering who gets asked for a public review.

No awkward asks. No ignored reviews. Just a compliant system that asks customers consistently and helps your team recover issues quickly.

GREAT WORK DESERVES GREAT REVIEWS — WE MAKE SURE YOU GET THEM.
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Our Process

How it Works

We handle everything from review requests to response management — so you can focus on running your business while your reputation grows on autopilot.

1.
We Set Up Your System

We build email-first review request flows that send every eligible customer through the same public review ask. Negative replies or low-star reviews trigger private follow-up after the ask, not review filtering.

2.
We Request Reviews

After each job, we send a professional review request with a gentle follow-up — making it easy for customers to share an honest Google review.

3.
We Respond & Protect

Every review gets a professional response within 24 hours. Negative reviews are handled with care and moved offline.

4.
We Monitor & Report

We track your review growth, star rating trends, and competitor reviews — then report monthly on progress and next steps.

WHAT YOU GET

Everything You Need To Grow and Protect Your Reviews

Everything is handled for you — from review requests to response management — so you can focus on running your business while your reputation grows.

Everything Included To Grow Your Google Reviews

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Automated Review Requests: Email requests sent after each job — you just provide the customer’s name and contact info. SMS can be added where compliant phone and consent setup is in place.

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Compliant Recovery: Every eligible customer receives the same public review ask. Negative replies or low-star reviews are flagged for private follow-up, not filtered away from Google.

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Gentle Follow-Up: One reminder sent after 3 days for non-responders — then it stops. No annoying customers.

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Review Monitoring: Every new Google and Facebook review is tracked and flagged in real-time.

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Negative Feedback Alerts: Immediate email alerts for negative replies or 1- and 2-star reviews, with the context and follow-up recommendation.

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Monthly Reporting: Total new reviews, average star rating, month-over-month trends, and conversion stats.

Everything Included To Protect Your Online Reputation

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Professional Response Management: Every review responded to within 24 hours — positive and negative.

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Positive Review Responses: Personalized thank-you responses that reinforce your brand and encourage referrals.

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Negative Review Handling: Professional, empathetic responses that demonstrate care and move the conversation offline.

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Review Trend Analysis: We track patterns in feedback to help you improve your service and prevent recurring issues.

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Competitor Review Monitoring: We watch your competitors’ review profiles so you know where you stand.

Printed Review Card Included

A branded postcard customers can scan before they leave.

We also design and print a branded review postcard your team can hand to customers right after the job is complete. It gives the moment a simple, professional next step: they scan the QR code, land directly on your Google review page, and can share their experience while the work is still fresh.

The postcard reinforces your brand, makes the ask feel natural for your technicians or staff, and supports the same compliant review request process for every eligible customer.

  • Custom branded design with your logo, colors, thank-you message, and review instructions.
  • Direct Google QR code that opens the customer straight to your Google review page.
  • Easy handoff after each job so your team has a polished leave-behind instead of an awkward ask.
  • Works with email follow-up as a physical reminder alongside the automated review request.
OUR OFFERINGS

Our Pricing

Reputation Management

$99/mo per location

All features included. Multi-location businesses pay per location.

What's Included:

  • ✔️ Automated review requests via email, with SMS available after compliant phone and consent setup
  • ✔️ Compliant recovery — every eligible customer gets the same review ask; negative replies or low-star reviews trigger private follow-up
  • ✔️ Gentle follow-up reminder after 3 days
  • ✔️ Every Google & Facebook review responded to within 24 hours
  • ✔️ Personalized positive review responses
  • ✔️ Professional negative review handling
  • ✔️ Immediate negative feedback alerts via email
  • ✔️ Monthly performance report (new reviews, avg rating, trends, stats)

Live within 2 weeks of signup. You just send us customer contacts after each job — we handle everything else.

GET STARTED

Ready to Grow Your Business?

Let’s make it happen. Our plans include everything you need to grow your online presence — from your website and SEO to ads, email, and reputation. More calls. More form submissions. More growth — that’s the ROM Florida way.

FREE $5000 Custom Website!

Your website isn’t just connected to your SEO — it powers it. That’s why every SEO plan includes a fully custom, $5,000 website at no additional cost. No templates. No surprise fees. No tech stress. Just performance.

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